Terms and Conditions
Table of Contents
- Acceptance of Terms
- Description of Services
- Accounts and Service Access
- Payment Terms
- Intellectual Property Rights
- Use Restrictions
- Confidentiality
- Data Protection and Privacy
- Warranties and Disclaimers
- Limitation of Liability
- Indemnification
- Termination
- Dispute Resolution
- General Provisions
- Service-Specific Terms
- Community Guidelines
- Contact Information
1. Acceptance of Terms
Welcome to De MG Consulting LLC ("De MG Consulting," "De MG Solutions," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://de-mg-solutions.web.app and https://demgsolutions.com (the "Website"), our client portal, and all services provided by De MG Consulting, including but not limited to Starter Marketing Hub services, Starter Marketing + Store Hub services, Custom Solutions, optional Add-on Growth Tools, support and maintenance services, and related consulting services (collectively, the "Services").
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Website or Services.
2. Description of Services
De MG Consulting provides website and business platform services designed for freelancers, entrepreneurs, and small businesses. Our Services include Starter plans, Custom Solutions, and optional Add-on Growth Tools.
2.1 Core Service Plans
We offer foundational plans to launch quickly, operate from one place, and scale as your business grows:
Starter Marketing Hub ($25/month)
- Professional business domain and fast, mobile-responsive website design
- Security foundation including DDoS protection, SSL, and CDN delivery
- Rich page builder/editor with visual editor access after launch
- Dynamic media galleries and built-in booking, contact forms, and newsletters
- Integrated cookie consent, Terms & Conditions page, and Privacy page
- Centralized admin dashboard, integrated support hub, and Basic Support & Maintenance
Starter Marketing + Store Hub ($35/month)
- Everything included in Starter Marketing Hub, plus advanced e-commerce capabilities
- Advanced product catalogs and end-to-end order management
- Automated transaction emails and automated inventory tracking
- Printful product and fulfillment automation
- Secure Stripe checkout integration with Stripe partial and full refund workflows
- Custom Stripe promo code support
Custom Solutions (Custom pricing)
- Advanced and fully customized builds based on your scope, timeline, and support needs
- Flexible ownership models and payment options
- Custom feature development, integrations, and automations quoted after consultation
2.2 Service Terms
- Transparent Pricing: All costs are disclosed after consultation and before service activation
- Starter Set-up Fee: Starter plans include a $149 one-time set-up fee billed only after your final demo approval
- No Upfront Billing: We build first and begin billing only after you approve the demo and request launch
- Scalable Structure: You may begin with a Starter plan and add optional services as business needs evolve
- Third-Party Dependencies: Certain features may require third-party tools or providers with separate terms and fees
2.3 Optional Add-on Growth Tools
- Priority Support
- AI Chatbots
- Advanced SEO Suite
- Abandoned Cart Recovery
- Multi-Language / Localization
- Memberships / Client Portals
- Website Analytics
- Business & E-Commerce Analytics
- Custom Integrations
- Custom Automations
3. Accounts and Service Access
3.1 Account Registration
To access certain Services, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
3.2 Eligibility
You must be at least 18 years old and capable of entering into legally binding contracts to use our Services. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
4. Payment Terms
4.1 Fees and Billing
- Subscription Fees: Monthly subscription fees are based on selected services and start at:
- Starter Marketing Hub: $25/month
- Starter Marketing + Store Hub: $35/month
- Starter Set-up Fee: A $149 one-time set-up fee applies to Starter plans and is billed only after final demo approval
- Custom Solutions Pricing: Custom Solutions are quoted based on project complexity, scope, ownership model, and support requirements
- Optional Add-on Growth Tools: Add-ons may include monthly recurring charges, one-time implementation fees, or both, depending on selected services
- No Upfront Billing: We build your solution first and only begin billing after you approve the demo, confirm it is production ready, and request to start your service
- All fees are in US dollars
- Payment is due upon receipt of invoice
- All subscription and service payments are securely processed via Stripe
- Billing administrators may manage billing within the De MG Solutions Support Section where applicable
4.2 Bundle Discounts
Clients who combine multiple services may be eligible for bundle discounts. Specific discount rates will be provided during consultation.
4.3 Billing Cycle
- Monthly subscription fees are billed in advance on a recurring basis
- Services automatically renew each month unless canceled at least 48 hours before the renewal date
- You may request cancellation or service changes at any time through the De MG Solutions Support Section or by contacting us at support@demgsolutions.com
4.4 Refunds
- Monthly subscription fees are non-refundable except as required by law
- Custom project fees may be partially refundable based on work completed, as determined on a case-by-case basis
- No refunds will be issued for Services already rendered
4.5 Late Payments
If payment is not received within 10 days of the due date, we reserve the right to suspend access to Services until payment is received.
4.6 Existing Partner Benefits
Existing partners adding new services can access preferred pricing and expedited onboarding.
4.7 Annual Renewal & Price Lock
The Total Monthly Recurring Fee (inclusive of the base subscription and any active add-on services) is guaranteed and locked for a period of 12 months from the start of service.
Upon the anniversary of this agreement, these recurring fees are subject to an annual adjustment commensurate with the prevailing rate of inflation and operational costs. We guarantee that your recurring rates will never increase more than once per year, and you will receive 30 days' written notice of any change.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content on our Website and within our Services, including but not limited to text, graphics, logos, images, audio, video, software, AI models, and compilation of content, is the property of De MG Consulting or our licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Client Intellectual Property
You retain all rights to content and materials you provide to us for the purpose of receiving Services ("Client Content"). You grant us a limited, non-exclusive license to use Client Content solely for the purpose of providing Services to you.
5.3 Deliverables
Unless otherwise agreed in writing:
- Custom websites and progressive web applications (PWAs) developed for you become your property after you have made at least $1,500 in cumulative payments toward the applicable build and service engagement
- Transfer of ownership, upon termination of services, does not include hosting services; you will be responsible for securing your own hosting provider
- De MG Consulting will provide reasonable assistance (up to 2 hours) to facilitate migration to your chosen hosting provider
- Clients who discontinue service before reaching $1,500 in cumulative payments forfeit custom website and progressive web application ownership rights to all developed materials
- We retain the right to use generic components, methodologies, and know-how developed during the engagement
- We may showcase completed work in our portfolio with your permission
6. Use Restrictions
You agree not to:
- Use our Services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or disassemble any part of our Services
- Use our Services to compete with us or build a similar service
- Resell or redistribute our Services without written permission
- Use automated systems to access our Services without permission
- Harass, abuse, or harm other users or our staff
7. Confidentiality
7.1 Confidential Information
Both parties may have access to confidential information during the course of the relationship. Each party agrees to:
- Keep all confidential information strictly confidential
- Use confidential information only for purposes of the Services
- Not disclose confidential information to third parties without written consent
7.2 Exceptions
Confidentiality obligations do not apply to information that:
- Was publicly known at the time of disclosure
- Becomes publicly known through no fault of the receiving party
- Was rightfully received from a third party
- Is required to be disclosed by law
8. Data Protection and Privacy
8.1 Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
8.2 Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for data transmission
- Secure cloud hosting infrastructure
- Regular security updates and monitoring
- Limited access controls
8.3 Data Processing
For clients whose data we process as part of our Services, we act as a data processor and will handle data in accordance with applicable data protection laws.
9. Warranties and Disclaimers
9.1 Our Warranties
We warrant that:
- Services will be performed in a professional and workmanlike manner
- We have the right to provide the Services
- Services will substantially conform to specifications agreed upon in writing
9.2 Disclaimers
EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
WE DO NOT WARRANT THAT:
- SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
- DEFECTS WILL BE CORRECTED
- OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS
- RESULTS FROM SERVICES WILL MEET YOUR EXPECTATIONS
9.3 Third-Party Services
We may recommend or integrate third-party services (such as Zapier, ActiveCampaign, QuickBooks, etc.). We are not responsible for the availability, accuracy, or content of third-party services.
10. Limitation of Liability
10.1 Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DE MG CONSULTING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
10.2 Cap on Liability
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless De MG Consulting, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your Client Content
- Your website or business legal documents, including your Terms and Conditions, Privacy Policy, cookie notices, and related disclosures
- Any claim, regulatory inquiry, penalty, or lawsuit arising from your data collection, consent practices, marketing practices, or legal/compliance obligations
12. Termination
12.1 Termination by You
You may terminate your account and services at any time by:
- Submitting a cancellation request through the De MG Solutions Support Section
- Sending written notice to support@demgsolutions.com
- Contacting us via phone or chat support
12.2 Termination by Us
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You fail to pay fees when due
- We reasonably believe termination is necessary to protect us or other users
- Required by law
12.3 Effect of Termination
Upon termination:
- Your right to use our Services immediately ceases
- All fees owed become immediately due and payable
- We may delete your account and data after 30 days
- If termination occurs before $1,500 in cumulative payments toward the applicable build and service engagement, all custom websites and progressive web applications remain the property of De MG Consulting and access will be terminated
- If termination occurs after you have reached $1,500 in cumulative payments toward the applicable build and service engagement, you retain ownership of custom websites and PWAs but must arrange for alternative hosting within 30 days
- Provisions that should survive termination will remain in effect
13. Dispute Resolution
13.1 Informal Resolution
Before filing any formal proceedings, you agree to attempt to resolve disputes informally by contacting us at support@demgsolutions.com.
13.2 Arbitration
If informal resolution fails, any dispute shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. Arbitration shall take place in New York, New York.
13.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis and waive any right to bring or participate in any class action or representative proceeding.
13.4 Exceptions
Notwithstanding the above, either party may seek injunctive relief in court for violations of intellectual property rights or confidentiality obligations.
14. General Provisions
14.1 Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
14.2 Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and De MG Consulting.
14.3 Modifications
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through our Services. Continued use after changes constitutes acceptance.
14.4 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
14.5 Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to any successor or affiliate.
14.6 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
14.7 Force Majeure
Neither party shall be liable for delays or failures in performance due to causes beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, riots, labor disputes, or internet service failures.
14.8 Notices
Notices to you may be sent via email to the address associated with your account. Notices to us should be sent to:
14.9 Export Compliance
You agree to comply with all applicable export and re-export control laws and regulations in your use of our Services.
14.10 Accessibility
We are committed to making our Services accessible to all users. If you have accessibility needs, please contact us at support@demgsolutions.com.
15. Service-Specific Terms
15.1 Starter Marketing Hub Services
- Starter Marketing Hub includes the core website and operations foundation described in your active service agreement and plan scope
- Starter Marketing Hub includes visual editor access so your team can update approved on-site content after launch
- Core features include marketing website functionality, booking/contact/newsletter capabilities, and centralized dashboard access, subject to your subscribed scope
- Security and performance controls (including DDoS protection, SSL, and CDN delivery) are provided through our managed platform stack and hosting partners
- You are responsible for providing final approved content, assets, and legal/business information unless content creation services are separately included
15.2 Starter Marketing + Store Hub Services
- Starter Marketing + Store Hub includes everything in Starter Marketing Hub, plus e-commerce features as defined in your approved scope
- E-commerce features may include product catalog configuration, order workflows, transaction email automations, inventory tracking, Stripe integration, and related store operations tooling
- You are responsible for your merchant account compliance obligations, tax configurations, fulfillment policies, and product/legal disclosures
- While De MG Solutions does not charge platform transaction fees, third-party payment processors (including Stripe and other payment rails) may charge their own processing or service fees
- Store data accuracy (including pricing, inventory, shipping settings, and product data) is your responsibility after handoff unless covered by an active support scope
15.3 Custom Solutions and Add-on Growth Tools
- Custom Solutions are scoped and priced case-by-case and may include advanced architecture, custom coding, complex integrations, and bespoke automation workflows
- Ownership structure and payment structure for Custom Solutions may differ from Starter plans and will be defined in the applicable proposal or agreement
- Add-on Growth Tools are optional services that may be billed monthly, one-time, or in blended models depending on implementation scope
- Add-on availability and performance may depend on third-party platforms, APIs, and vendor terms that are outside our control
- Any implementation requiring paid third-party licenses, platform subscriptions, or vendor usage costs remains your responsibility unless explicitly included in writing
15.4 Support Services (Basic and Priority)
- Basic Support & Maintenance covers platform updates/security, minor content updates, bug fixes/troubleshooting, and platform Q&A guidance
- Priority Support (Add-on) includes everything in Basic Support and may include new page creation, major redesign requests, catalog overhauls, and advanced custom work subject to scope approval
- Support response times and delivery timelines vary based on request complexity, queue volume, and whether required assets/approvals are provided
- Requests outside active scope may require a separate statement of work, timeline, and fee approval before implementation begins
15.5 Legal Compliance and Policy Documents
- De MG Solutions does not provide legal advice and does not represent or warrant that any website legal text, templates, or policy language is compliant with applicable laws in your jurisdiction
- You are solely responsible for the legal sufficiency, accuracy, and ongoing compliance of your Terms and Conditions, Privacy Policy, cookie notices, disclaimers, and consent language
- You are responsible for obtaining independent legal counsel to review and approve your legal documents and compliance practices before and after launch
- Claims, disputes, fines, or lawsuits related to your legal documents or compliance obligations remain your responsibility, subject to the indemnification obligations in Section 11
16. Community Guidelines
We maintain community spaces within our client portal to foster collaboration and knowledge sharing. Users agree to:
- Treat all community members with respect
- Not engage in discrimination or harassment
- Share knowledge and resources constructively
- Respect intellectual property and confidentiality of shared information
- Report inappropriate behavior to our moderation team
17. Contact Information
For questions about these Terms, please contact us at:
Mailing Address
De MG Consulting LLC
418 Broadway #7718
Albany, New York 12207
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
These Terms and Conditions are effective as of February 19, 2026, and supersede all prior versions.